Data Retention & Deletion
Last updated: January 2026
1. Data Retention Periods
We retain different types of data for different periods based on legal requirements and business needs:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion | Service operation |
| Saved Leads & CRM Data | Until account deletion | User-generated content |
| Payment Records | 7 years after transaction | Legal/tax requirements |
| Usage Analytics | 24 months | Service improvement |
| Security Logs | 12 months | Security & fraud prevention |
| Support Communications | 3 years | Customer service records |
2. Your Data Rights
Under various privacy regulations (GDPR, CCPA, etc.), you have the right to:
- Access: Request a copy of all personal data we hold about you
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a machine-readable format
- Restriction: Limit how we process your data
- Objection: Object to certain types of processing
3. Export Your Data
You can download a copy of all your personal data, including your profile information, saved leads, contact history, and account settings.
Log in to export your data.
4. Delete Your Account
You can permanently delete your account and all associated data. This action is irreversible and will:
- Delete your profile and account information
- Remove all saved leads and CRM data
- Cancel any active subscriptions
- Revoke access to the platform
Note: Some data may be retained for legal compliance (e.g., payment records for tax purposes). This retained data will be anonymized where possible.
Log in to delete your account.
5. Contact Us
For data-related requests or questions, contact our Data Protection team at support@nexusleads.us. We will respond to your request within 30 days.